Zinjenzo

It is easy to learn and use GoToMeeting. Reading this ahead of time will answer many questions you have. We recommend you join the meeting at least 15 minutes earlier than the scheduled time. Doing this will give us time to troubleshoot any technical issues, or chat and answer questions if there are no challenges.

ATTENDEE QUICK REFERENCE GUIDE

JOIN A MEETING
There are several ways to join a meeting depending on how you receive the meeting invitation. Joining a meeting
requires no pre-registration, software installation or configuration.

Note: When joining a meeting, remember to also conference in using the information provided by your meeting organizer.

To join a meeting from an email, a calendar appointment or instant message invitation

Open the email, appointment or instant message that contains the meeting invitation.
Click the link provided in the invitation to join the meeting.
If prompted, click Yes, Grant or Trust to accept the download.
If requested, enter the meeting password provided by your meeting organizer.

You will be entered into the meeting and the Attendee Control Panel and GoToMeeting Viewer Window will
appear.

To join a meeting from the GoToMeeting Web site

Open your Internet browser and go to either HUwww.gotomeeting.comUH or more directly to HUwww.joingotomeeting.comUH.
In the left navigation bar click the Join a Meeting button.
If prompted, click Yes, Grant or Trust to accept the download.
On the Join a Meeting – GoToMeeting dialog box, enter the Meeting ID you received from your meeting organizer.
If requested, enter the meeting password provided by your meeting organizer.

You will be entered into the meeting and the Attendee Control Panel and GoToMeeting Viewer Window will
appear.

GoToMeeting Conference Call Service

How you join the audio portion of a GoToMeeting session is determined by the organizer. The conference call information is provided in the meeting invitation.

If the organizer has given attendees a choice in how to join the audio portion, you will see that option in your Attendee Control Panel once you join the meeting.

VoIP Best Practices
Audio quality can vary based on your audio software/hardware manufacturer as well as your operating system. When
using VoIP, the following best practices are recommended:

For optimum sound quality, a headset is recommended, preferably a USB headset for ease of use.
If a headset is not available, a microphone and speakers are required, preferably a USB microphone for ease of use.
If using a microphone, it should be a distance of at least 1.5 feet away from any speakers that are built into or connected to your PC.
The use of a Webcam microphone is not recommended (though it does work).

TELEPHONE AUDIO COMMANDS
Commands Feature Details

*4 Help Provides a menu of available conference commands.

*6 Mute/Unmute Mutes the participant’s line. Pressing the same command again will unmute the line.