Expectations

  • Read the information below ahead of time to answer any questions you have about using GoToMeeting.com.
  • You'll receive an email with the link to join the meeting and any necessary entry codes 24 hours prior to the webinar.
  • Please join the webinar 15-30 minutes earlier than the scheduled time. Doing this will give us time to troubleshoot any technical issues, or chat and answer questions if there are no challenges.
  • Have a pen and paper ready to take down notes and questions you may have.
  • Come ready to learn, ask questions, and write your personal statement and activities list!

GoToMeeting ATTENDEE QUICK REFERENCE GUIDE

© 2011 Citrix Online, LLC. All rights reserved. 1

JOIN A MEETING
There are several ways to join a meeting depending on how you receive the meeting invitation. Joining a meeting
requires no pre-registration, software installation or configuration.

Note: When joining a meeting, remember to also conference in using the information provided by your meeting organizer.


To join a meeting from an email, a calendar appointment or instant message invitation

  1. Open the email, appointment or instant message that contains the meeting invitation.
  2. Click the link provided in the invitation to join the meeting.
  3. If prompted, click Yes, Grant or Trust to accept the download.
  4. If requested, enter the meeting password provided by your meeting organizer.

You will be entered into the meeting and the Attendee Control Panel and GoToMeeting Viewer Window will
appear.


To join a meeting from the GoToMeeting Web site

  1. Open your Internet browser and go to either HUwww.gotomeeting.comUH or more directly to HUwww.joingotomeeting.comUH.
  2. In the left navigation bar click the Join a Meeting button.
  3. If prompted, click Yes, Grant or Trust to accept the download.
  4. On the Join a Meeting – GoToMeeting dialog box, enter the Meeting ID you received from your meeting organizer.
  5. If requested, enter the meeting password provided by your meeting organizer.

You will be entered into the meeting and the Attendee Control Panel and GoToMeeting Viewer Window will
appear.


GoToMeeting Audio
How you join the audio portion of a GoToMeeting session is determined by the organizer. The conference call information is provided in the meeting invitation.


If the organizer has given attendees a choice in how to join the audio portion, you will see that option in your Attendee Control Panel once you join the meeting typically on the right-hand side of the computer screen.

VoIP Best Practices
Audio quality can vary based on your audio software/hardware manufacturer as well as your operating system. When
using VoIP, the following best practices are recommended:

  • For optimum sound quality, a headset is recommended, preferably a USB headset for ease of use.
  • If a headset is not available, a microphone and speakers are required, preferably a USB microphone for ease of use.
  • If using a microphone, it should be a distance of at least 1.5 feet away from any speakers that are built into or connected to your PC.
  • The use of a Webcam microphone is not recommended (though it does work).

TELEPHONE AUDIO COMMANDS
Commands Feature Details

  • *4 Help Provides a menu of available conference commands.
  • *6 Mute/Unmute Mutes the participant’s line. Pressing the same command again will unmute the line.

To join the audio portion of the meeting
Once you have joined the online portion of the meeting, audio information is provided in the Audio pane of your Control Panel.

If the organizer has given attendees a choice in how to join the
audio portion of the meeting, you can select your preference in
the Audio pane of your Control Panel. By default, you will be joined into the meeting unmuted.

Note: If you choose to join via VoIP, you will need speakers to listen to
the meeting and a microphone to speak.

To switch audio formats during a meeting

If the organizer has given attendees a choice in how to join the audio portion of the meeting, you can switch between using VoIP (Mic & Speakers) or your telephone. In the Audio panel at Audio Mode: click either Use Telephone or Use Mic & Speakers.

Note: If you choose to join via VoIP, you will need speakers to listen to the meeting and a microphone to speak.


CONTROL PANEL - MANAGING AUDIO

You can mute/unmute your line through the Attendee Control Panel by clicking the microphone or telephone icon next to your name.

LEAVE A MEETING
An attendee may leave a meeting at any time.

To leave a meeting
select Exit – Leave Meeting from the Attendee Control Panel File Menu.

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